Best Western Plus Kalamazoo Suites

Location really close to restaurants, shopping and Miller Auditorium, a local drugstore, and interstate and eating establishments for dinner. Nice hot and large breakfast - fresh fruit, cookies, yogurt and eggs. Efficient check-in, late check-out, always pleasant staff.

No complaints, the venue met my needs. The hotel area was fairly clean, the room was spotless. Loved my rooms for towels or garbage. There were a microwave oven and kitchenware upon arrival.

Good bed. Quiiet atmosphere. Family friendly and good breakfast

the staff was extremely friendly, I was immediately told that there is a pool and whirlpool, fitness centre and laundry room. The room was very spacious and very nice. The bed was more than comfortable and the TV was huge, everything was always clean and there was no noise pollution from other guests, etc.

the breakfast was unfortunately not my case at all, on the first day the juice machine and coffee machine were broken; in the entrance area it smells very strongly of chlorine, but really only in the entrance area! Unfortunately it was not possible to close the curtains in my room completely and my room was right next to the illuminated sign with the logo of the hotel (a little bright), the lift scared me a little as it was very loud and very jerky, but I used it anyway. The location was a little isolated, without a car you have no chance to get here.

The room was fantastic and the price was excellent. The staff was very accommodating, quickly assisting me when I accidentally locked myself out. The hotel's swimming pool was enjoyable, and the breakfast buffet was one of the best I've ever experienced, with a wide variety of options.

The pool/hot tub, jacuzzi in our room, quiet, easy interstate access and the price!

Bathtub was a little small, and I am only 5'5"!!

it had a lovely lobby the rooms were nice and the place was clean

we did not have any air or air conditioning in our room and the pool was green

Fantastic staff and great breakfast experience

The staff was very accommodating, quickly helping me when I accidentally locked myself out. The breakfast buffet was excellent, with a wide variety of options that exceeded my expectations. The room was comfortable. The pool area could use more attention in terms of cleanliness.

Staff was friendly, the room was clean

Loud remodeling/construction work and sounds next to and above our room from 9am-5pm, fridge was leaking and in the bathroom when we arrived, the large tub in the room looked nice, but when I was going to use it, the hot water handle was completely unattached so all you could use was cold water and because that handle didn't actually shut off it constantly dripped all day and night. Even though the room also appeared cleaned when initially walking in, it also didn't look prepared at the same time. Few towels miscellaneousely lying around and again the fridge in the bathroom.

Everything! Staff unhelpful, carpet dirty, shower walls peeling, chairs dirty, floor slanted, laundry facilities awful machines not taken care of ! Breakfast weak!!

Comfy beds and tasty breakfast!

We booked for one night and really enjoyed it! The bed was super cozy, and we had a ton of pillows. Loved the citrus-smelling soaps! Breakfast was a hit-fresh waffles and sausages were awesome.

free breakfast..

I booked on line with my AAA -had my daughter 14 and my daughter from Westeren came to hotel, we were visiting her. I had the print out of my confirmation. I was told the room was never booked or recieved. I had booked a queen suite- I was given a King bed with a sofa couch pull out bed. We arrived at the room my 14 yr old open the door and some one else was already in this room. Shocking for both . I was given another room but I have never had this happen esp when I book with AAA... and the Whirlpool was not working...

Workout room had weights and pull up station and was spacious with a TV, that was really nice

Pool was a bit scummy, but decent.

Our stay was primarily for a short family getaway. The room was quite spacious, and the breakfast spread was one of the best I have experienced. The pool and hot tub were great perks that our kids enjoyed. We encountered some issues with cleanliness upon arrival and noise from nearby guests that impacted our experience.

We enjoyed this hotel, it was very reasonably priced and the room was large and clean. Pet friendly and a good breakfast. Lovely staff and a safe area.

We had trouble getting off the freeway to the hotel, since our GPS took us to a closed exit. It was late so we just wanted to get there. The only item in the hotel that was a very small issue, was that our door creaked very loudly when we opened and shut it, but other than that, it was super.